Mandag.AI

Solution Architect

Solution Architect at Mandag.AI, Oslo. Design scalable ServiceNow solutions (ITSM/ITOM/HR/CSM/IRM). Requires 2+ yrs experience, CIS certification, agile expertise. Competitive salary, modern office, wellness benefits.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
December 11, 2025

As a Solution Architect, you will guide organizations through their ServiceNow journey, translating complex business needs into functional, scalable solutions.

Requirements

  • Documented experience as a Solution Architect or similar role in ServiceNow projects
  • Expertise in at least one major ServiceNow solution area (e.g., ITSM, ITOM, HR, CSM, IRM)
  • Relevant ServiceNow Certified Implementation Specialist (CIS) certifications
  • A solid understanding of both business and technical aspects of ServiceNow solutions
  • Experience with agile delivery methods, writing stories, and iterative design
  • Excellent communication and stakeholder engagement skills
  • Ability to create detailed documentation and ensure system maintainability
  • Strong focus on best practices, standard configuration, and scalable architecture
  • Fluent in Norwegian and English

Benefits

  • Competitive salary
  • New, modern offices on Skøyen, Oslo, including a rooftop terrace, gym, and bike parking with lockers
  • Parking available upon request
  • Subsidized canteen
  • Weekly personal training sessions during work hours
  • Good pension and private health insurance plans that ensure rapid access to private health care
  • A young and inclusive work environment with a dedicated social committee
  • Good opportunities for professional development and career growth
  • TCP culture

Requirements Summary

2+ years of experience as a Solution Architect or similar role in ServiceNow projects, expertise in one major ServiceNow solution area, and relevant ServiceNow certifications