Mandag.AI

Solution Consultant

Solution Consultant at Mandag.AI (Oslo). Deliver ServiceNow solutions (ITSM, ITOM, HR, CSM) to customers. Requires 2+ years ServiceNow experience, CIS certification preferred, Norwegian/English fluency. Competitive salary, modern office, wellness benefits.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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IT Operations Management
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
December 11, 2025

We are looking for a Solution Consultant to join our team and contribute to shaping how our customers use the ServiceNow platform to create real business value. As a Solution Consultant, you will play a key role in delivering ServiceNow solutions to our customers, working closely with business stakeholders and technical teams.

Requirements

  • Experience working with or configuring the ServiceNow platform
  • Ability to translate business requirements into practical, scalable solutions
  • Strong communication skills and confidence in leading workshops and meetings with business stakeholders
  • Desire to grow into a senior Architect and/or advisor role
  • Experience from one or more ServiceNow solution areas such as ITSM, ITOM, HR, CSM, WSD, etc.
  • ServiceNow Certified Implementation Specialist (CIS) certifications are an asset or a strong ambition to obtain them
  • Knowledge of Agile methods and tools is an asset
  • Fluency in Norwegian and English

Benefits

  • Competitive salary
  • New, modern offices in Skøyen, Oslo, including a rooftop, gym, and bike parking with lockers
  • Parking available on request
  • Subsidized cafeteria
  • Weekly personal training sessions during work hours
  • Good pension and private health insurance schemes that ensure quick access to private healthcare
  • A young and inclusive work environment with a dedicated social committee
  • Good opportunities for professional development and career growth

Requirements Summary

2+ years of experience with ServiceNow platform, ability to translate business requirements into practical solutions, and strong communication skills