Design, implement, and govern the CMDB architecture and governance of our ServiceNow platform. Lead the design, architecture, and strategy for ServiceNow Configuration Management Database (CMDB), ensuring alignment with Common Service Data Model (CSDM) framework.
Requirements
- Bachelor's degree in Computer Science, Management Information Systems, or other technical field, or equivalent practical experience.
- Certification in ServiceNow Configuration Management Database (CMD), Certified Service Desk Manager (CSDM)
- 12 years of experience in IT
- 5 years of experience in ServiceNow CMDB design and implementation
- Experience in data modeling, normalization, and reconciliation techniques
- Experience in the ServiceNow platform, including CMDB, CSDM, Discovery, Service Mapping, and IntegrationHub
- Experience with The Information Technology Infrastructure Library (ITIL) principles, such as Service Asset and Configuration Management (SACM)