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Pyramid Global Technologies
Solution Engineer role
Solution Engineer at Pyramid Global Technologies, Sydney. Design ServiceNow integration solutions using ITSM modules (Incident, Problem, Service Catalog Management). Configure workflows, business rules, scripts. CMDB expertise required.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
IT Service Management
Incident Management
Integration Hub
Problem Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
December 12, 2025
Solution Engineer role in Sydney/Melbourne with fundamental understanding of key technologies relevant to ServiceNow integration solutions.
Requirements
- Fundamental understanding of key technologies relevant to ServiceNow integration solutions
- Customer Service catalog, Problem Management, Service Request, Incident Management, CMDB
- Ability to both configure and demonstrate solutions in the ServiceNow platform
- Business Rules, Client Scripts, UI Actions, Workflows, Data Transformation
