Solutions Director, IT Asset Management

The Solutions Director, IT Asset Management will lead the design and implementation of ITAM strategies, drive business development, and oversee global asset sourcing and recovery. They will also lead audit response efforts and partner with Legal and Compliance to ensure supplier engagements and IT asset use adhere to international trade, privacy, and risk standards.

Requirements

• Bachelor’s degree in Information Systems, Engineering, Supply Chain, or a related discipline.
• 15+ years of IT industry experience is acceptable in lieu of degree.
• Minimum of 10 years of progressive experience in IT Asset Management, including 5+ years in leadership roles.
• Proven experience with ServiceNow HAM/SAM best practices and implementation and a strong grasp of the ServiceNow platform and ecosystem.
• Preferred certifications: ServiceNow HAM/SAM, CSAM (Certified Software Asset Manager), CHAMP, ITIL v3/v4, or equivalent.
• Demonstrated success in selling ITAM services and managed solutions to enterprise customers.
• Deep understanding of ITSM and ITAM processes, demand planning and procurement operations, logistics, and S2P in global environments.
• Experience with software audit defense, vendor contract negotiation, and IT governance frameworks.
• Outstanding communication, leadership, and cross-functional collaboration skills.
• Strong analytical mindset, with a focus on strategic metrics, data integrity, and digital transformation.

Benefits

• Medical provided through Cigna (PPO, HSA, EPO options)
• Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through Cigna (DPPO & DHMO options)
• Nationwide Vision provided through VSP
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law