Smartcat

Solutions Engineer

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 8, 2025

Smartcat is seeking a Solutions Engineer to provide technical support to customers by understanding their needs, defining solutions, and aligning them with technical feasibility. The role focuses on building long-term customer partnerships, driving product adoption, and ensuring seamless integration with the Smartcat platform. This position bridges the gap between Product and Engineering, driving enterprise-scale growth.

Requirements

  • BS/MS in engineering, analytics, or a related discipline
  • 5-10 years of experience in analytical sales or client-facing technical roles
  • Experience with RESTful APIs (JSON)
  • Strong understanding of AI technologies, including LLMs and agents
  • Experience with enterprise CMS, PIM, or ERP solutions
  • Excellent communication and presentation skills

Benefits

  • Fully remote team
  • Innovative company
  • High-impact role
  • Opportunity to grow at a fast-paced environment

Requirements Summary

BS/MS in related field with 5-10 years exp. in tech sales. Strong AI/API skills & experience w/ CMS/PIM/ERP solutions are needed