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Church
SPD Support Tech Generalist - Paid Intern (Full-Time) - JSMB
Join Church as a Paid Intern (Full-Time) in Salt Lake City, UT. Support tech issues using ServiceNow, enhance customer relations, and escalate complex cases.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 26, 2025
The TFSD Tech Support Specialist supports technology and software issues for The Temple Facilities Services Division. They act as a first point of contact, gather information, analyze issues, and provide technical assistance to customers. This role also supports employee development and escalates more complex issues to senior support personnel.
Requirements
- Act as initial point of contact and escalation.
- Handle escalated issues from GSD Global Support Generalists.
- Provide technical support for software systems, applications, and policies.
- Develop and sustain a productive customer relationship.
- Record all customer contact information in ServiceNow.
Benefits
- Part-time position
Requirements Summary
No specific educational requirements listed. Customer service and tech support skills are needed. Ability to escalate to senior support is vital
