Specialist

R1 RCM India is a leading healthcare revenue cycle management company, and we are seeking a Specialist to lead a team of senior associates in managing digital workforce (bots/automations) for a revenue cycle portfolio.

Requirements

• Graduation/Equivalent in any discipline (Desirable BCA/B.Sc. (CS)/ B.Tech)
• Overall 6-8 years’ experience
• 2+ years of experience in RPA support management (Automation Anywhere and/or UiPath, Blue Prism or any other tool)
• 2+ years of experience with a variety of RPA tools and technologies
• Experience with US Healthcare (Preferably Revenue cycle management or Insurance)
• Demonstrated expertise in managing production support teams
• Excellent written and verbal communication skills
• Ability to quickly learn new tools/process and adapt to new challenges
• Strong knowledge of MS-Office (Excel & PowerPoint)
• Stakeholder management & time management skills
• Strong knowledge of automation/macros/SQL/bots (digital workforce)
• Understanding of workflow-based logic and ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution
• Certification in RPA tools, Scrum, Project Management (Desirable)
• Incident/Change management using ServiceNow (ITIL) and JIRA/Kanban framework. Preferred ITIL/ITSM certification

Benefits

• Competitive benefits package
• Holiday skeleton support
• Weekend IT maintenance support (As required)
• Opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests