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Standard Chartered Bank
Spl'st, Tech Support
Join Standard Chartered Bank in Tianjin as a Tech Support Specialist. Provide L1/L2 support using ServiceNow, ITIL, and various tools. Competitive benefits!
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 26, 2025
The Spl'st, Tech Support will provide L1/L2 support for Middle and Back-office applications 24/7 across different shifts, and continuously improve and innovate the strategic applications supported.
Requirements
- IT service management
- UNIX / Knowledge and experience in Shell scripting
- Knowledge on SQL query, Sybase, PL/SQL
- Knowledge on Linux, Windows Infrastructure
- Experience in Control-M scheduling tool, ITRS, Confluence, Jira, Remedy and other tools
- ITIL Knowledge – Incident, Problem, Change Management / Servicenow
Benefits
- Competitive salary
- Benefits to support mental, physical, financial and social wellbeing
- Core bank funding for retirement savings, medical and life insurance
- Time-off including annual leave, parental/maternity leave, sabbatical, and volunteering leave
- Flexible working options
- Proactive wellbeing support
- Continuous learning culture
- Inclusive and values driven organisation
Requirements Summary
IT service management experience, knowledge of UNIX, SQL, and Linux, experience with IT service management tools
