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Brillio
SQL Support (L2) - R01550303
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 23, 2025
Lead Data Engineer responsible for monitoring, tracking, and resolving issues across multiple sources, including ServiceNow, Slack, Email, and Calls.
Requirements
- Monitor/track multiple sources for issues being reported
- Create and track all incidents/production issues in ServiceNow with the right categorization
- Perform actions based on SOPs to analyze/resolve the issue
Requirements Summary
Monitor multiple sources for issues, create and track incidents, and perform actions to resolve issues based on SOPs
