Sr Advisory Solution Architect, CRM

ServiceNow is seeking Enterprise Architects to join their pre-sales organization. This role focuses on developing cross-functional strategies and solutions by bridging customer needs with ServiceNow's AI-enhanced platform. The Architect will work with customers to understand the value of their platform, deliver solutions, and ensure alignment with strategic goals.

Requirements

• Experience in integrating AI into processes.
• Strong business relationship building skills.
• Drive for results and innovative thinking.
• Ability to understand and prioritize work.
• Experience in Enterprise Architecture or Application Architecture.
• Expertise in advanced architectures in application domain.
• Experience with Enterprise Architecture frameworks (TOGAF, Zachman, etc.)
• Understanding of cloud-based platforms.
• Extensive knowledge of application, data, DevOps, AI/ML, and integration domains.
• Intrinsically curious and passionate about technologies.