We are looking for highly motivated professionals who will strengthen our specialisms, and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. You will have 2-5 years’ experience of Due Diligence to meet the needs of our expanding portfolio of Financial Services clients.
Requirements
- Assist in the creation and maintenance of a centralized library of responses within applicable internal tool/s
- Collaborate with and collect data from SMEs across various departments to complete responses, when necessary
- Ensure that responses are accurate, timely, and comply with company standards
- Take ownership to deliver high-quality responses by performing quality checks on draft and final documents
- Gather information on policies, products/services, and maintain an up-to-date and well-organized repository for team and stakeholder use
- Facilitate calls with customers and appropriate SMEs as needed to resolve outstanding customer information requirements
- Escalate issues to manager and other stakeholders promptly as needed
- Provide metrics reporting, tracking of metrics for the measurement of volume and type of requests, information gaps, and the effectiveness of team processes
- Continuously identify improvements to the process to increase efficiency
- Manage and prioritize multiple responsibilities and deadlines; maintain comprehensive records of responses and disclosures and associated metrics
- Respond to ad-hoc customer inquiries
- Assist with other Third Party Risk Management activities as needed
Benefits
- Health & Wellness: Health care coverage designed for the mind and body
- Flexible Downtime: Generous time off helps keep you energized for your time on
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference