Sr.Application Support

Visa is seeking a Sr. Application Support to provide settlement processing and generate reports for its enterprise level merchants. The role involves solving complex problems, implementing new processors, acting as a liaison between teams, and coordinating system changes. This is a hybrid position, with the expectation of working in the office several days per week.

Requirements

• Must have a High School diploma or equivalent or relevant work experience
• 2 or more years of work experience
• Bachelors Degree in Computer Science, Information Technology or Information Systems, or Engineering
• Five years of payment processing experience or equivalent
• Three years of Windows and UNIX experience, including shell scripting
• Two to three years of database experience and SQL skills
• Experience with file transfer protocols such as FTP, SFTP, ConnectDirect
• Two years of experience on one or more programming languages such as shell scripting, Perl, Java, JavaScript, PHP
• Knowledge of CAESP(scheduling package), TSO & TPX, JCL, Sysview, C1 Endeavor, Netcool Alerting Tool, ServiceNow Ticketing Tool
• Understanding in Incident, Problem and Change management per the ITIL process
• Experience working directly with customer support to solve technical problems
• Must have a strong commitment to execution, follow through and timely communication