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Otis Elevator Co.
Sr Assoc, Bus Systems
Join Otis Elevator Co. in Leganes, Madrid as a Sr Assoc, Bus Systems. Leverage ServiceNow for asset management, incident resolution, and project support. Benefits include cross-regional visibility and tech exposure.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
July 21, 2025
Our Uplift organizational strategy is allowing us to evolve our business into a streamlined and empowered organization; through collaboration, focus, impact and dynamism we are investing in our future.
Requirements
- Engagement with enterprise strategies to align with and support critical business objectives
- Ensure compliance, standardization and lifecycle management of all workplace assets and services
- Support key supplier relationships, service improvements and implement required changes to deliver operational excellence
- Standardization and support of telecommunications operations and products
- Use ServiceNow in accordance to Otis standard practices
- Maintain the ServiceNow CMDB
- Engage with global resources and tools for architecture expertise and support
- Timely resolution of incident and request tickets within the workplace services scope
- Interact within a diverse and global team environment with cross team collaboration throughout the organization
- Coherently describe technical issues and participate with remediation activities
- Participate with project planning and management
Benefits
- Visibility across Europe, Middle East and Africa DT and business activities
- Interaction throughout the organization
- Continual opportunities to make a positive impact
- Familiarization with diverse technologies
Requirements Summary
Technical background and experience, Microsoft collaboration technologies expertise, English language skills
