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Amgen
Sr Associate IS Bus Sys Analyst - Change Management
Join Amgen in Hyderabad as a Sr Associate IS Business Systems Analyst. Leverage ServiceNow for Change Management, driving process efficiency. Master's/Bachelor's required.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 27, 2025
Amgen is seeking a Sr Associate IS Business Systems Analyst to support and help lead the Change and Release Management processes within the ServiceNow platform. The ideal candidate will assist in managing the change and release process flow, help develop supporting workflows and approvals, track process metrics, and collaborate with stakeholders to drive efficiency and continuous improvement.
Requirements
- Change Management Process Understanding
- ServiceNow Platform Familiarity
- Workflow & Process Analysis
- Metrics & Reporting Awareness
Benefits
- Competitive and comprehensive Total Rewards Plans
- Inclusive environment of diverse, ethical, committed and highly accomplished people
Requirements Summary
Master's degree or Bachelor's degree and 5-9 years of relevant experience, ITIL-aligned change management, ServiceNow platform familiarity, workflow and process analysis, and metrics and reporting awareness
