Sr Associate IS Bus Sys Analyst - Request Management

Join Amgen's mission to serve patients living with serious illnesses as a Sr Associate IS Business Systems Analyst - Request Management. You will support and help lead the development of Request Management processes and Service Catalog enhancements within the ServiceNow platform.

Requirements

• Request Management Process Understanding
• ServiceNow Platform Familiarity
• Requirements Gathering & Testing
• Basic Reporting & Metrics Awareness
• Catalog Item Design
• Process Documentation
• Automation Awareness
• ITIL Foundation Knowledge

Benefits

• Competitive and comprehensive Total Rewards Plans
• Collaborative culture
• Inclusive environment of diverse, ethical, committed and highly accomplished people