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ServiceNow
Sr. Customer Success Manager
Join ServiceNow as a Sr. Customer Success Manager in Dallas, TX. Leverage ServiceNow skills to enhance customer engagement and drive product adoption. 7+ years experience required.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Governance, Risk, and Compliance
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 8, 2025
ServiceNow is seeking a Senior Customer Success Manager to advocate for customers, oversee their engagements, and foster increased product adoption through guidance. The role involves leveraging ServiceNow's platform, providing technical support, and collaborating with internal teams to resolve customer issues. The company has transformed its technology to 85% of the Fortune 500 firms, making it a leading cloud-based platform for businesses.
Requirements
- Experience integrating AI into work processes.
- Minimum 7 years of related work experience (or equivalent experience).
- Creativity and independent project management skills.
- Collaboration skills.
Requirements Summary
7+ years experience, AI integration expertise, and independent project management. Must be creative and collaborative
