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Sony Interactive Entertainment
Sr. Employee Experience Technical Business Analyst
Join Sony Interactive Entertainment as a Sr. Employee Experience Technical Business Analyst in San Diego. Leverage ServiceNow (WSD, HRSD) to enhance employee processes. 8-10 yrs exp. required. Benefits include medical, dental, and bonuses.
Direct Hire
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Human Resources Service Delivery
Incident Management
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
October 6, 2025
PlayStation is seeking a Senior Employee Experience Technical Business Analyst to lead analysis, optimization, and continuous improvement of core employee processes within the ServiceNow platform. The role involves bridging technical teams and business stakeholders, driving workflow improvements, and ensuring alignment with strategic goals. This is a fully remote, collaborative position offering a chance to leverage ServiceNow and impact employee experience.
Requirements
- 8–10 years of business analysis experience, with at least 5 years in ServiceNow-centric roles
- Strong functional knowledge of ServiceNow WSD, HRSD, and Service Catalog
- Expertise in translating stakeholder needs into functional specs and agile artifacts
- Comfortable working in distributed, remote environments
- Strong stakeholder engagement, facilitation, and written communication skills
Benefits
- medical
- dental
- vision
- wellness program
- employee discounts
- bonus package
Requirements Summary
8-10 yrs business analysis exp. ServiceNow & WSD/HRSD expertise. Stakeholder engagement & communication skills req. #LI-BR1
Apply now
San Diego
|
California
United States
Senior
Hybrid
Full Time
144200-216200 USD/year
