ServiceNow

Sr Engagement Manager

Join ServiceNow as a Sr Engagement Manager in Melbourne. Lead project delivery using NowCreate, requiring 8+ years in professional services and AI integration. Flexible work options!

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 6, 2025

The Sr Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results, following ServiceNow's leading practice methodology, NowCreate.

Requirements

  • 8+ years progressive experience as part of a professional services organization; or equivalent education/experience
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Ability to travel up to 50%
  • Creativity with comfort running projects independently
  • Success driving complex issues through analysis and resolution
  • Experience working collaboratively

Benefits

  • Flexible work arrangement options
  • Equal opportunity employer
  • Accommodations for candidates with disabilities
  • Export control regulations compliance

Requirements Summary

8+ years of experience in professional services, AI integration experience, ability to travel, creativity and problem-solving skills, and experience working collaboratively