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Birlasoft Limited
Sr Engineer-Cloud & Infra Engg
Join Birlasoft in Noida as a Sr. Engineer for Cloud & Infra Engg. Leverage ServiceNow for user management, incident handling, and system support. Competitive salary & benefits!
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
IT Service Management
Integration Hub
Problem Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 14, 2025
Birlasoft is seeking a Sr. Engineer for Cloud & Infra Management to configure, develop, and maintain the ServiceNow platform, focusing on user management, incident and problem management, and service catalog management. The role involves troubleshooting technical issues, providing support, and assisting with system changes. This position contributes to the successful implementation of ServiceNow solutions.
Requirements
- Configure ServiceNow platform
- User management, Incident and problem management, Change management, and service catalog management
- Implementing customizations and integrations
- Troubleshooting technical issues
- Support and manage application upgrades
- Provide technical support to end-users
- Write technical documentation
- Participate in system implementation
Benefits
- Competitive Salary
- Comprehensive Benefits Package
- Professional Development
Requirements Summary
Configure ServiceNow, manage user accounts, troubleshoot issues and provide user support. Adapt to ServiceNow implementations
