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Indegene Private limited
Sr. Manager - Platform Support Specialist
Join Indegene in Bangalore as a Sr. Manager - Platform Support Specialist. Leverage ServiceNow expertise to drive operational excellence and client success.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 22, 2025
Indegene is a technology-led healthcare solutions provider focused on enabling healthcare organizations to be future-ready. They offer accelerated growth opportunities and a differentiated career experience based on entrepreneurship, passion, and innovation. This role focuses on strategically supporting platform solutions and ensuring smooth transitions, operational excellence, and team leadership within the support team.
Requirements
- Enterprise Platform Expertise: Deep understanding of CRM, CMS, DAMS, MAP, CDP, and consent platforms like Salesforce, Veeva, AEM.
- Client-Facing Communication: Strong ability to articulate platform value propositions and lead client discussions.
- ITIL & Service Management Experience: Hands-on experience with ServiceNow and JIRA.
Requirements Summary
Deep platform expertise (CRM, CMS, DAMS, MAP, CDP). Strong communication and ITIL/service management skills. Experience with sales or PM roles
