Cox Enterprises

Sr Manager, Software Engineering

Join Cox Enterprises in Atlanta as a Sr Manager, Software Engineering. Lead Salesforce support teams, leveraging 3+ years of ServiceNow expertise. Benefits include paid time off and wellness hours.

ServiceNow Role Type:
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Support Specialist
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 29, 2025

A Sr Manager, Software Engineering of Level 1 & 2 Salesforce Support manages and leads a team providing technical support to customers, primarily focused on resolving complex Salesforce-related issues.

Requirements

  • Bachelor’s degree in a related discipline and 8 years’ experience in a related field
  • 3+ years’ leadership experience with demonstrated ability to motivate and lead a team
  • 5+ years’ experience in Salesforce administration, development, or support roles
  • 3+ years of ServiceNow experience

Benefits

  • Vacation with pay
  • Seven paid holidays throughout the calendar year
  • Up to 160 hours of paid wellness annually
  • Bereavement leave
  • Time off to vote
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave

Requirements Summary

Bachelor’s degree in a related discipline and 8 years’ experience in a related field; 3+ years’ leadership experience with demonstrated ability to motivate and lead a team; 5+ years’ experience in Salesforce administration, development, or support roles