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Blue Yonder
Sr Project Manager - ServiceNow
Sr Project Manager - ServiceNow at Blue Yonder, Bengaluru. Lead enterprise solutions using ITSM, CSM, CMDB, ITOM. 8-10 yrs ServiceNow exp, Glide/JavaScript, integrations, CI/CD required. CSA/CIS certifications preferred.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Configuration Management Database
Customer Service Management
DevOps
Discovery
Event Management
Human Resources Service Delivery
IT Operations Management
IT Service Management
Integration Hub
Security Operations
Service Catalog
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - Event Management
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Certified System Administrator
Job description
Posted on:
December 9, 2025
The ServiceNow team partners with business, IT operations, and engineering groups to deliver enterprise-grade ServiceNow solutions.
Requirements
- Bachelor’s degree in computer science, IT, or related field.
- 13–16 years of IT experience, with 8–10 years in ServiceNow implementation and development.
- Strong expertise in ITSM, CSM, CMDB, ITOM, with exposure to HRSD or Security Operations as a plus.
- Deep proficiency in Glide scripting, JavaScript, Flow Designer, and IntegrationHub.
- Proven experience designing and delivering end-to-end integrations (REST/SOAP, API, LDAP, SSO, OAuth).
- Experience in CMDB and Discovery (data model, reconciliation, service mapping).
- Experience in ITOM (Event Management, Discovery, Service Mapping).
- Solid understanding of ITIL processes and ability to apply them in ServiceNow solutions.
- Hands-on experience with Service Portal, Workspace, and UI Builder.
- Knowledge of CI/CD pipelines, automated testing, Agile/DevOps practices.
- Strong communication, stakeholder management, and leadership skills.
- ServiceNow certifications - CSA, CIS–ITSM and any other CIS certification strongly preferred.
Requirements Summary
13-16 years of IT experience, with 8-10 years in ServiceNow implementation and development, Bachelor’s degree in computer science, IT, or related field, and Strong expertise in ITSM, CSM, CMDB, ITOM
