Cox Enterprises

Sr Software Engineer - ServiceNow

Join Cox Enterprises in Atlanta as a Sr Software Engineer - ServiceNow. Leverage ITSM and Service Catalog skills to enhance ServiceNow performance. Benefits include flexible vacation, paid wellness, and more.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Service Catalog
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Service Portal
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 23, 2025

The Senior Software Engineer, ServiceNow writes and maintains code within ServiceNow to implement capabilities and features and improve performance and maintainability while reducing technical debt in alignment with product and technology roadmaps.

Requirements

  • Proficiency in ServiceNow modules such as ITSM and Service Catalog.
  • Expertise in building and managing Scripted REST APIs for external system integrations.
  • Hands-on experience with ServiceNow Application Development, including creating and maintaining custom applications.
  • Experience with DevOps practices such as CI/CD pipelines for ServiceNow development, using tools like Git is a plus.
  • Strong skills in JavaScript, Glide Scripting, and API Development.
  • Strong analysis and troubleshooting skills.
  • Familiarity with ServiceNow development tools, including Studio, Flow Designer, Service Portal, and Virtual Agent.
  • Working experience with Agile application development practices.
  • Bachelor’s degree in a related discipline and 4 years’ experience in a related field.

Benefits

  • Flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations;
  • seven paid holidays throughout the calendar year;
  • up to 160 hours of paid wellness annually for their own wellness or that of family members.
  • Bereavement leave
  • Time off to vote
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave

Requirements Summary

4 years of experience in a related field, Bachelor’s degree in a related discipline, Proficiency in ServiceNow modules, Expertise in building and managing Scripted REST APIs