Sr Software Engineer - ServiceNow

The Sr Software Engineer - ServiceNow writes and maintains code within ServiceNow to implement capabilities and features and improve performance and maintainability while reducing technical debt in alignment with product and technology roadmaps.

Requirements

• Work with Product Management to understand the challenges customers and end users face in their day-to-day work and partner with them to design viable solutions.
• Recommends viable solutions to processes, technology, and interfaces that improve the team's effectiveness and reduce technical debt.
• Foresees capacity requirements for component usage and identifies limitations.
• Provides input into story sizing, backlog grooming, and release planning.
• Contributes to product and solution designs to address critical issues and complex problems.
• Builds across multiple products in ServiceNow in response to the needs of stakeholders.
• Understands technical architecture and writes software and automated tests aligned with agreed-upon standards.
• Performs trouble-shooting efforts and investigations when necessary.
• Provides ongoing support, monitoring, and maintenance of deployed products.
• Actively works with less experienced software engineers providing technical guidance and oversight.
• Actively participates in the engineering community, staying up to date on new software technologies and best practices, and sharing insights with others in the organization.
• Ensure adherence to relevant technical strategies, policies, standards, and practices.
• Design, code, test, correct, and document ServiceNow scripts, workflows, triggers, and actions from agreed specifications, using agreed standards to achieve a well-engineered result.
• Take part in reviews of own work and lead reviews of colleagues' work.
• Manage ServiceNow enhancements to improve business performance.

Benefits

• Flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations;
• Seven paid holidays throughout the calendar year;
• Up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.