Sr Software Engineer (4-7 yrs of exp in ITOM, CMDB, CSDM & ITSM)

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner.

Requirements

• 4-7+ years' experience in software development in ServiceNow
• Hands-on experience working on ITOM (Discovery, Service Mapping, CMDB, CSDM, Event Management, Service Graph Connectors), HRSD (Employee Centre), ITSM Pro (Virtual Agent, Predictive Intelligence, Performance Analytics)
• Advanced ServiceNow Technical skills - Business Rules, Script Includes, Client scripts, UI Policies, ACLs, Import Sets, Transform maps, MID Server configuration
• Experience guiding junior developers
• Experience collaborating with Business Analyst and Architect to provide solutions and estimate level of effort
• Familiarity with Agile development practices and tools (e.g., Jira)
• Good communication skills and interpersonal skills
• Certifications: Certified ServiceNow Administrator, Certified Implementation Specialist in ITOM or HRSD or ITSM / Certified application developer

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Hybrid work environment