Nokia Global

Sr. System Administrator - ServiceNow

Join Nokia Global as a Sr. System Administrator for ServiceNow. Ensure platform stability, manage integrations, and enhance system capabilities. 5+ years experience required. Benefits include continuous learning and well-being programs.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
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Integration Hub
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
May 10, 2025

As a Senior System Administrator for ServiceNow, you will play a critical role in ensuring the stability and optimal performance of the ServiceNow platform, collaborating closely with cross-functional teams to tackle support incidents, enhance system capabilities, and implement new features that streamline processes.

Requirements

  • Proactive monitoring and maintenance of the ServiceNow platform
  • Troubleshooting and resolving support incidents and service requests
  • Configuring and customizing the ServiceNow system
  • Managing integrations with third-party tools
  • Implementing and overseeing change requests
  • Analyzing user stories and internal processes to optimize system performance
  • Leading the deployment of new features and applications
  • Collaborating with stakeholders to align ServiceNow services with business objectives

Benefits

  • Continuous learning opportunities
  • Well-being programs to support you mentally and physically
  • Opportunities to join and get supported by employee resource groups
  • Mentoring programs
  • Highly diverse teams with an inclusive culture where people thrive and are empowered

Requirements Summary

5+ years of experience in system administration, knowledge of ServiceNow, and experience in collaboration with cross-functional teams