Sr. Technical Consultant, Core Business Transformation Solutions

We are seeking a Sr. Technical Consultant to join our Core Business Transformation Solutions team. The successful candidate will be a functional and technical expert in ServiceNow, responsible for configuring and developing solutions for customers, with a focus on accelerating and driving business outcomes.

Requirements

• At least 3+ years of configuring/developing ServiceNow.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification, and relevant ServiceNow Solution-Specific Certified Implementation Specialist/Accreditation designations (i.e., HR Suite Certification, Legal Service Delivery Acceditation, Workplace Service Delivery Accreditation, Certified Application Developer, and/or completion of ServiceNow Supplier Lifecycle Operations (SLP)/Sourcing & Procurement Operations (SPO)/Accounts Payable Operations (APO) Learning Paths)
• At least 5+ years of configuration/development experience for complex, highly-capable, HR, Legal, Workplace/Facilities & Finance/Supply Chain technologies – inclusive of integrations and portals
• Demonstrated ability to influence and consult (providing options with pros, cons and risks), while providing thought leadership to customer HR, Legal, Workplace/Facilities and/or Finance/Supply Chain sponsors/stakeholders in solving business process and/or technical problems
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
• Strong understanding with leading HR, Legal and/or Workplace/Facilities and related systems and tools such as Workday, Oracle / PeopleSoft, SAP / SuccessFactors, UltiPro, Infor, SAP ERP, etc.]
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder

Benefits

• Up to 50% travel annually, driven by customer needs and internal meetings
• Training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
• Opportunity to work with a global market leader and pioneer in AI-enhanced technology