Staff AI/ML Software Engineer

We're looking for a Staff AI/ML Software Engineer to join our Connected Customer Experience (CCX) team. You will design and build scalable search ranking, indexing and personalization systems, develop real-time and batch ML models, and collaborate with cross-functional teams to deploy experiments and measure impact.

Requirements

• 8+ years of full software development life cycle experience
• 3+ years of experience building ML-powered search or recommendation systems
• Strong programming skills in Python, Java, SpringBoot or Scala
• Experience with ML frameworks like TensorFlow, PyTorch, XGBoost, TensorFlow or LightGBM
• Knowledge of embedding models, user/item vectorization, or session-based personalization
• Experience with large-scale distributed systems (e.g., Spark, Kafka, Kubernetes)
• Hands-on experience with real-time ML systems
• Background in NLP, graph neural networks, or sequence modeling
• Experience with A/B testing frameworks and metrics like NDCG, MAP, or CTR
• Hands-on experience working on AI search (text, vector and hybrid search)

Benefits

• Flexible work arrangement
• Equal opportunity employer
• Accommodations for candidates with disabilities
• Export control regulations compliance