ServiceNow

Staff AI/ML Software Engineer

Join ServiceNow as a Staff AI/ML Software Engineer in West Palm Beach, FL. Leverage AI/ML skills to build scalable data pipelines and models. 8+ years required.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 10, 2025

We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. As a Staff AI/ML Software Engineer, you will build data pipeline, ML Models, secure code that's scalable and reusable, and grow our business by bringing internal products to the world and find new ways to personalize with AI/ML and simplify how employees and customers work.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 8+ years of full software development life cycle experience.
  • Strong programming skills in Python, Java, SpringBoot, or Scala.
  • Experience with ML frameworks like TensorFlow, PyTorch, XGBoost, TensorFlow or LightGBM.
  • Familiarity with information retrieval techniques (BM25, vector search, learning-to-rank).
  • Knowledge of embedding models, user/item vectorization, or session-based personalization.
  • Experience with large-scale distributed systems (e.g., Spark, Kafka, Kubernetes).
  • Hands-on experience with real-time ML systems.
  • Background in NLP, graph neural networks, or sequence modeling.
  • Experience with A/B testing frameworks and metrics like NDCG, MAP, or CTR.

Benefits

  • Competitive compensation based on geographic location.
  • Equal opportunity employer.
  • Accommodations for candidates with disabilities.
  • Export control regulations compliance.

Requirements Summary

8+ years of software development experience, strong programming skills, and experience with ML frameworks, information retrieval techniques, and large-scale distributed systems