ServiceNow

Staff Applied Research Scientist

Join ServiceNow in Santa Clara as a Staff Applied Research Scientist. Leverage AI/ML skills to develop LLMs, collaborate with teams, and enjoy competitive benefits.

ServiceNow Role Type:
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Application Developer
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Job description

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Posted on:
 
June 19, 2025

We are seeking a Staff Applied Research Scientist to join our CoreLLM team at ServiceNow. The successful candidate will be responsible for building next-generation Large Language Models (LLMs) for Enterprise Language Generation. The role involves applying AI/ML expertise and creativity to solve real-world challenges and datasets, and collaborating with a team of developers, applied research scientists, product managers, and quality engineers to produce high-quality software.

Requirements

  • Expert in prompt engineering and developing LLM based features
  • Experience with methods of training and fine tuning large language models, such as distilation, supervised fine-tunning and policy optimization
  • Experience in using AI productivity tools such as Cursor, Windsurf, etc
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving

Benefits

  • Base pay of $173,100 - $303,000
  • Equity (when applicable)
  • Variable/incentive compensation
  • Benefits
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

6+ years of relevant experience with a Bachelor's degree; or 4 years with a Master's degree; or a PhD with no experience; or equivalent work experience, Expertise in Python, OOP, Design Patterns, Experience in Pretraining of an LLM is preferred but not mandatory