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Nagarro
Staff Engineer, ServiceNow (APM, CSM Module and HRSD)
Join Nagarro as a Staff Engineer, specializing in ServiceNow (APM, CSM, HRSD). Requires 7+ years experience and SPM certification. Competitive benefits.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
Incident Management
Integration Hub
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
May 31, 2025
Staff Engineer position at Nagarro for ServiceNow development with expertise in APM, CSM Module, and HRSD. Must have 7+ years of experience and ServiceNow SPM module certification.
Requirements
- Experience 7+ years
- Strong experience in ServiceNow Development specializing in APM, CSM Module and HRSD.
- Hands-on experience in ServiceNow integrations with third-party systems.
- Experience in either of other modules i.e. ITOM or GRC or HRSD and ITIL knowledge.
- Candidate should have ServiceNow SPM module certification.
- Demonstrated experience in implementing ServiceNow integrations with third-party platforms.
- Strong understanding of ITIL principles
- Ability to translate business requirements into technical solutions
- Develop and implement technical solutions and conduct component Integration Tests.
- Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail.
Requirements Summary
7+ years of experience in ServiceNow development, ServiceNow SPM module certification, and strong understanding of ITIL principles
