ServiceNow is seeking a Staff Production Infrastructure Engineer to develop internal tools and utilities, manage mission-critical Tier-0 services, and oversee a large-scale hybrid cloud infrastructure. The ideal candidate will have experience in operating bare metal Linux servers, RedHat OpenStack, and scripting in Python or Golang.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Extensive experience operating bare metal Linux servers at scale in a production environment, using configuration management tools such as Puppet or Ansible.
- Hands-on experience with RedHat OpenStack, including deployment, management, and troubleshooting.
- Strong expertise in migrating VMs from VMware to OpenStack or other cloud environments.
- Proven ability to maintain and improve automation processes, with experience in scripting and developing solutions in Python or Golang.
- A deep understanding of Linux servers and core systems services, including DNS, DHCP, LDAP, networking, storage, and software packaging.
- Ability to document and communicate systems architecture effectively.
- Comfort and proficiency in designing, writing, and debugging code in a collaborative team environment, with experience writing test specifications and understanding of test automation fundamentals.
- Experience with a variety of open-source tools used in the operation of production computing environments.
- Problem-solving skills and the ability to investigate deeply into the internals of DevOps tools and systems technologies.
Benefits
- equal opportunity employer
- accommodations for disabled applicants
- export control regulations compliance