Staff Production Infrastructure Engineer

ServiceNow is seeking a Staff Production Infrastructure Engineer to develop internal tools and utilities using Python or Golang, manage mission-critical services, and oversee hybrid cloud infrastructure. The role involves collaboration with a team, automation workflows, and research into new tools and methodologies. This position contributes to enhancing ServiceNow's AI-enhanced technology platform.

Requirements

• Experience in integrating AI into work processes.
• Extensive experience operating bare metal Linux servers in a production environment.
• Hands-on experience with RedHat OpenStack.
• Strong expertise in migrating VMs from VMware to OpenStack.
• Proven ability to maintain and improve automation processes.
• Deep understanding of Linux servers and core systems services.
• Ability to document and communicate systems architecture.
• Comfort and proficiency in designing, writing, and debugging code in a collaborative team environment.
• Experience with a variety of open-source tools.
• Problem-solving skills and the ability to investigate deeply into DevOps tools.
• Experience with a variety of open-source tools in production computing environments.