Staff Production Service Engineer - Cloud Operatons - Federal

Staff Production Service Engineer - Cloud Operations for Federal. Support US Public Sector customers, with a focus on maintaining and supporting the reliability, scalability, and performance of the ServiceNow cloud infrastructure. Work in a Flexible position based in Orlando, Florida, with a minimum of 2 days per week in the office and weekend shifts.

Requirements

• Familiarity with Cloud Technologies - AWS, Azure, GCP or OpenStack
• 8+ years of experience in enterprise technical systems support, operations and development
• Good knowledge of Linux systems
• Coding in one or more of these languages - JavaScript, Python, Java and Bash
• Understanding of Networking services and protocols - Routing, Load Balancing, DNS, SNMP, HTTPS, TCP/IP, etc.
• Working knowledge in one or more of the databases - Postgres, MySQL, Maria DB, Oracle
• Web application / API development and operations experience
• Experience in using Splunk for analysis and reporting
• Strong troubleshooting, analysis and problem-solving skills
• Agile methodologies and software development lifecycle experience

Benefits

• Competitive salary
• Benefits package
• Professional development opportunities
• Diverse and inclusive work environment
• Opportunities for growth and advancement
• Flexible work arrangements
• Recognition and rewards for outstanding performance