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ServiceNow
Staff Quantitative UX Researcher, AI
Join ServiceNow in Santa Clara as a Staff Quantitative UX Researcher, AI. Lead user research, apply AI insights, and enhance product design. Benefits include health plans, 401(k), and flexible time off.
The Mothership
Senior
ServiceNow Role Type:
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Job description
Posted on:
October 6, 2025
ServiceNow is seeking a Staff Quantitative UX Researcher, AI to lead the design of customer problems, apply research methods, and collaborate with Product and Design teams. This role involves understanding user needs, developing prototypes, and providing insights for product definition, ensuring products meet customer expectations and contribute to ServiceNow's mission to make the world work better.
Requirements
- Experience in integrating AI into work processes.
- BA/BS degree or higher in a relevant field.
- Experience developing and analyzing large survey data.
- Strong leadership and strategic mindset.
- Experience applying customer-centered research techniques.
Benefits
- Health plans
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan and family leave programs
Requirements Summary
Bachelor's degree required. 7+ years of research experience (BA/BS). Strong analytical skills and leadership abilities
Apply now
Santa Clara
|
California
United States
Senior
In-Person
Full Time
163600-286300 USD/year