Staff/Senior Production Service Engineer

Leverage troubleshooting expertise, strong knowledge of Linux operating systems, and networking experience to excel and grow in this opportunity. Drive initiatives to improve infrastructure reliability and performance through improved system design. Provide relief and sustainable resolution to issues within the infrastructure and application stack.

Requirements

• Strong troubleshooting skills
• Familiarity with Linux OS (and/or) networking experience as baseline.
• 5+ years’ experience with DevOps automation, CI/CD pipeline and agile methodologies
• 5+ years’ experience with Cloud technologies, preferably Azure
• Expertise in Observability and Monitoring of applications, services, and networks at scale
• Coding in various languages; we normally prefer Python, JavaScript, and Ruby
• MySQL database administration, troubleshooting, and performance tuning
• Networking skills, IP addressing and routing
• Team-first attitude and an uncompromising attention to detail
• Good collaboration and communication skills
• Ability to work in shifts that cover one weekend day
• Experience developing on the ServiceNow Platform is a bonus
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving

Benefits

• Competitive salary
• Opportunities for growth and development
• Collaborative and dynamic work environment
• Flexible work arrangements
• Professional development and training opportunities
• A supportive and inclusive work culture