Visa

Staff Site Reliability Engineer

Join Visa as a Staff Site Reliability Engineer in Ashburn, VA. Leverage ServiceNow for incident management, support VAS products, and enhance application performance.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 3, 2025

CyberSource is looking for a bright, passionate and dedicated employee to join our Site Reliability Engineering team. The role involves supporting the Value Added Services (VAS) products with Visa for our merchants, solving complex problems, and being involved with continuous application improvements and application deployment initiatives.

Requirements

  • 5+ years of experience of application support experience with troubleshooting, and configuration
  • Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
  • 5 years of payment processing experience or equivalent, finance industry
  • 5 years of Windows and UNIX experience, including shell scripting
  • 5 years of database experience and SQL skills
  • Experience with network troubleshooting and file transfer protocol SFTP
  • 4 years of experience with one or more programming languages i.e. shell scripting, Perl, Java, JavaScript, JSP
  • Knowledge with scheduling products, Splunk, ServiceNow Ticketing Tool
  • Experience with Hadoop, Kafka, MQ, Kubernetes and Docker
  • Understanding in Incident, Problem and Change management per the ITIL process

Benefits

  • Medical
  • Dental
  • Vision
  • 401 (k)
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness Program

Requirements Summary

5+ years of experience in application support, Bachelors Degree or Advanced degree, 5 years of payment processing experience