CVS Health

Staff Software Development Engineer / Colleague Experience

Join CVS Health in RI as a Staff Software Development Engineer to enhance colleague experience using ServiceNow ITSM, ITOM, and CSM. 7+ years required.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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DevOps
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 29, 2025

CVS Health is seeking a Staff Software Development Engineer / Colleague Experience to design, develop, and implement digital solutions and systems for colleague experience applications and workflows. The ideal candidate will have advanced technical expertise and experience with ServiceNow ITSM, ITOM, CSM modules, portal design, catalog management, and deployment.

Requirements

  • 7+ years of hands-on ServiceNow experience
  • 3+ years of Project Management / Scrum / Agile experience
  • ITIL V4 Certification
  • Service Now Developer / Implementer Certification

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost wellness programs
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Requirements Summary

7+ years of ServiceNow experience, 3+ years of Project Management experience, ITIL V4 Certification