Staff Software Engineer- Network Systems - Federal

ServiceNow is seeking a Staff Software Engineer- Network Systems - Federal to join their Network Services team. The successful candidate will design and deploy networks based on business and technical requirements, operate and troubleshoot networks, and take a lead role in the engagement and mitigation of outage causing events or issues.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 6+ years of progressive software development experience with a focus on network systems and technology
• Proficiency in at least two programming languages (e.g., Python, Go, Java, JavaScript), coupled with a strong understanding of software design patterns, data structures, algorithms, and testing methodologies
• Expert-level experience with CI/CD and Infrastructure as Code tools such as GitLab CI, GitHub Actions, Jenkins, Terraform (including multi-region provisioning), and Ansible for configuration management
• Solid networking foundation including TCP/IP (IPv4/IPv6), DNS, HTTP/HTTPS, routing protocols (BGP, OSPF), Layer 4/Layer 7, and network security concepts (firewalls, VPNs, TLS/SSL, certificate management, traffic routing)
• Extensive experience with cloud platforms (AWS, Azure, or GCP), including expertise in compute, storage, networking services, cost management, and multi-environment strategies
• Hands-on experience with container technologies (Docker, Podman) and Kubernetes orchestration platforms
• Knowledge of load balancing technologies, including F5, Envoy, NGINX+, and Cilium, as well as Envoy service mesh technologies and the xDS control plane architecture
• Experience with infrastructure monitoring, metrics collection, and observability platforms (e.g., Prometheus, Grafana, Splunk)
• Knowledge of network security tools including nftables, iptables, and firewall management
• Demonstrated experience with large-scale infrastructure migrations
• Ability to critically assess and integrate AI into work processes, decision-making, or problem-solving
• Bachelor or Master’s degree in Computer Science or related field strongly preferred

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs (subject to eligibility requirements)