NBCUniversal

Staff SRE Solutions Lead

Join NBCUniversal as a Staff SRE Solutions Lead in Englewood Cliffs, NJ. Focus on CMDB governance using ServiceNow. Requires 8+ years experience, strong data skills, and ITIL knowledge. Benefits include insurance, 401(k), and tuition reimbursement.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Governance, Risk, and Compliance
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
July 2, 2025

NBCUniversal is seeking a Staff SRE Solutions Lead to focus on CMDB and Asset data quality & governance for NBCU Operations and Technology (O&T). The role will design, develop, and implement best-practice integration data-models, establish monitoring, and overall data quality to support organizational requirements and best practices.

Requirements

  • Ability to analyze complex data, identify problems, and developing data-driven solutions
  • Excellent problem-solving skills and attention to detail
  • Proficiency in data analysis and visualization tools
  • Able to communicate effectively in a diverse team of varying skillsets and proficiencies
  • Ability to work collaboratively with cross-functional teams
  • Strong understanding of CMDB/CSDM data models & hierarchy, with experience managing and developing integrations and service mapping
  • Proficiency in ITSM tools, discovery tools, and integration platforms with tools such as ServiceNow, Eracent, Device 42, UCMDB, ADDM, etc., for CMDB/Asset Management
  • Strong understanding of IT infrastructure, data management, and ITIL processes
  • Keeping abreast of technology trends and developments in the field of system integration(s)
  • Understanding of software development, databases, and system architecture
  • Experience with cloud services (AWS, Azure, Google) for infrastructure components and discovery techniques and best practices, and other ITSM tools

Benefits

  • medical, dental and vision insurance
  • 401(k)
  • paid leave
  • tuition reimbursement
  • a variety of other discounts and perks

Requirements Summary

Bachelor’s degree in Computer Science/Engineering or related field; 8+ years of experience working in global enterprises; Minimum of 3 years ServiceNow IT Operations experience