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ServiceNow
Staff Technical Support Engineer - Integrations & Automations (24/7 Shifts and weekend rotations)
Join ServiceNow in Dublin as a Staff Technical Support Engineer. Leverage your 6+ years of tech support and JavaScript skills to resolve complex issues.
The Mothership
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 7, 2025
ServiceNow is seeking a Staff Technical Support Engineer (24/7 shifts and weekend rotations) to guide customers during critical issues. The role focuses on providing exceptional customer support, troubleshooting complex technical problems, and mentoring junior team members. The engineer will utilize various technologies and problem-solving techniques to ensure a positive customer experience and contribute to ServiceNow's success.
Requirements
- 6+ years customer facing technical support expertise
- Advanced understanding of JavaScript
- TCP/IP, Networking knowledge
- Excellent communication skills
- Troubleshooting abilities
- Personal commitment to quality and customer service
Requirements Summary
6+ years tech support exp. Advanced JavaScript & TCP/IP/Networking knowledge required. Excellent communication & troubleshooting skills are crucial
