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ServiceNow
Staff Technical Writer, Data & Analytics Workflow
Join ServiceNow as a Staff Technical Writer in Hyderabad, focusing on Data & Analytics Workflow. Leverage ServiceNow skills to create impactful content. 7+ years experience required.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 17, 2025
This role at ServiceNow involves defining content strategy for multiple applications, driving the execution of that strategy by writing high-quality technical content, and collaborating with subject matter experts. It requires a strong understanding of the ServiceNow ecosystem and a leadership perspective to create impactful content experiences for customers. This is a full-time on-site position within the Salarpuria Sattva Knowledge City.
Requirements
- Experience leveraging AI into work processes.
- Demonstrating English language proficiency through an assessment.
- Understanding of content development life cycles and processes.
- 7+ years of experience in technical communication.
- Experience authoring in DITA, Markdown, or another structured authoring architecture.
Requirements Summary
7+ years tech writing experience, proficiency in English, understanding of content dev. life cycles & DITA/Markdown expertise. Proven ability to influence collaborative writing teams
