.svg)
ServiceNow
Staff UX Researcher
Join ServiceNow as a Staff UX Researcher in Bangalore. Leverage 8+ years of UX research experience to enhance customer experience using ServiceNow tools.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 22, 2025
ServiceNow is seeking a Staff UX Researcher to represent the needs of customers throughout the product and design lifecycle. The role involves applying research techniques, engaging with customers to understand their needs, and providing mentorship to other team members. This position focuses on validating design direction and identifying opportunities to improve customer experience across products.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 8+ years of relevant UX Research experience.
- Extensive experience in applying customer-centered research techniques to product definition and designs.
Requirements Summary
8+ years UX Research exp. + customer-centered research. Strong qual/quant skills. Solid portfolio of researched work
