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ServiceNow
Staff UX Researcher
Join ServiceNow as a Staff UX Researcher in Bangalore. Leverage ServiceNow skills to drive research strategies, enhance product design, and influence decisions. 10+ years' experience required.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 10, 2025
Staff UX Researcher will collaborate with cross-functional teams to create research strategies, conduct research, and communicate findings to stakeholders and leadership. The role will influence product and design decisions by identifying customer pain points and conducting thorough competition analysis.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Experience in applying customer-cantered research techniques to product definition and designs
- Experience defining, planning and executing research studies
- A portfolio of work representing research that influenced great insights or experiences
- Expert presentation skills to visualize technically complex topics and make them easy to understand with customers and stakeholders
- Strong Project Management Skills, ability to multitask in projects in parallel
Benefits
- Equal Opportunity Employer
- Accommodations for applicants with disabilities
- Export Control Regulations
Requirements Summary
10+ years' experience, portfolio of work, project management skills, expertise in customer-cantered research and AI integration
