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ServiceNow
Staff UX Researcher, Workflow Data Fabric
Join ServiceNow in San Diego as a Staff UX Researcher. Leverage ServiceNow skills to enhance product strategy through customer-centered research. $147K-$257K+ benefits.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 17, 2025
Staff UX Researcher, Workflow Data Fabric. Represent customer needs across product and design lifecycle, apply research techniques, engage with customers, and influence product strategy.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Extensive experience in applying customer-centered research techniques to product definition and designs
- Expert knowledge in defining, planning and executing research studies
Benefits
- Base pay of $147,300 - $257,800, plus equity (when applicable), variable/incentive compensation and benefits
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
6-10 years of experience in UX research, AI integration, and customer-centered research techniques
