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Sopra Steria
Stockholm's Best Process Lead in ServiceNow
Join Sopra Steria in Stockholm as a Process Lead in ServiceNow. Drive ITSM solutions, lead workshops, and enjoy hybrid work with competitive benefits.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 8, 2025
Join Europe's leading consulting firm in ServiceNow and digital transformation. Drive the development forward, shape future solutions, and make a real difference. Become part of our leading team as a Process Lead in ServiceNow.
Requirements
- Several years of experience in process development and process leadership in IT, preferably related to ServiceNow or similar platforms.
- Deep understanding of ITSM, ITIL and process frameworks.
- Ability to lead workshops and facilitate requirement gathering.
- Experience of working closely with both business and IT.
- Relevant academic education in IT, management or equivalent.
- Fluent Swedish and English, both in speech and writing.
Benefits
- An exciting work environment at Europe's leading ServiceNow consulting firm.
- Opportunity to work with innovative solutions and the latest technology.
- Competence development through certifications, training and mentoring.
- Hybrid work model and competitive terms and conditions.
Requirements Summary
Several years of experience in process development, deep understanding of ITSM, ITIL and process frameworks, ability to lead workshops and facilitate requirement gathering
