Strategic Advisor, Customer Health Assurance

ServiceNow is seeking a Strategic Advisor, Customer Health Assurance to improve adoption and customer satisfaction within ServiceNow's customer base. The role involves solution design, customer engagement, and advocating for improvements within the company. ServiceNow specializes in AI-enhanced technology for over 8,100 customers, including Fortune 500 companies.

Requirements

• Leveraging or critically thinking about how to integrate AI into work processes
• Minimum 15 years of related work experience
• Experience leading enterprise transformation programs
• Experience working with the ServiceNow Platform
• Fluency in Japanese & English
• Authorized to work in Japan