Strategic Partner Alliances Lead - EMEA

Five9 is seeking a Strategic Partner Alliances Lead to drive growth within the EMEA region. The role involves building and managing partner ecosystems, executing growth strategies, and overseeing partner development, certification, and executive sponsorship. The company values diversity, innovation, and a collaborative work environment.

Requirements

• 10+ years in alliances/channel/partner sales within enterprise SaaS.
• 5+ years covering EMEA markets.
• Proven success co-selling and co-delivering with GSIs and ISVs.
• Working knowledge of CCaaS/CX, WEM (WFM/AQM), and AI‐assisted contact center solutions.
• Comfort with CRM ecosystems (Salesforce, ServiceNow, Microsoft, Zendesk), including deal registration and royalty mechanics.
• Program‐building experience (certifications/enablement, QBR/JBP rigor, pipeline governance).
• Strong commercial acumen (margins, discounts, resell mechanics) and stakeholder management.
• Fluent English; additional European language (DE/FR/ES/IT or others) highly preferred.
• Based in EU/UK with right to work; willing to travel 30–40%.

Benefits

• Competitive salary
• Opportunity for growth