Support Analyst (24/7) - Mexico

We are a global company with a fast-growing presence in Mexico, seeking an Application Support Analyst to join our 24/7 Support team in Querétaro. The role involves providing software support to global customers, monitoring infrastructure, and performing system administration tasks.

Requirements

• Bachelor's degree in Information Systems Technology, Computer Science, or similar field
• 1 to 2 years of work experience in the field of Information Systems Technology, Computer Science, or similar field
• Basics skills of Linux/Unix
• Knowledge of databases and version control systems
• Good written and verbal customer communication skills
• Experience with administration of ticketing systems (Jira, ServiceNow, etc.)
• Fluency in English

Benefits

• Life at RELEX is defined by collaboration, respect, and flexibility
• Inclusive culture that supports professional and personal growth
• Opportunity to shape how we work from the very beginning