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Softtek
Support Engineer (Payment Applications)
Support Engineer (Payment Applications) at Softtek. .NET, payment processing, Microservices, API integration, ServiceNow ITSM expertise required. SWIFT, ITIL Incident Management skills valued.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Change Management
IT Service Management
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 9, 2025
We are seeking a Support Engineer with experience in payment processing applications, Microservices architecture, and API integrations to provide technical support and maintenance for financial applications.
Requirements
- Must-Have:
- .NET experience
- Proven experience with payment processing applications and ability to explain their functionality.
- Strong knowledge of Microservices architecture and API integrations.
- Proficiency in Postman for API testing and troubleshooting.
- Familiarity with ITIL practices, especially Incident Management and Change Management
- Hands-on experience with ServiceNow (SNOW) or similar service management tools.
- Understanding of Payment systems and financial transaction flows, or experience with other tools or platforms used for managing payment processes
- Ability to manage and resolve service tickets effectively.
- Nice-to-Have:
- Experience with SWIFT Alliance Cloud Platform.
- Ability to perform minor code fixes and provide maintenance support.
- Understanding of financial processes within SWIFT.
- Familiarity with integration methods such as APIs and SFTP.
- Experience supporting financial applications and platforms.
Requirements Summary
Must-Have:.NET experience, payment processing knowledge, Microservices architecture, and ITIL practices. Nice-to-Have: SWIFT Alliance Cloud Platform experience, minor code fixes, and financial processes knowledge
