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Standard Chartered Bank
Support Specialist
Join Standard Chartered Bank in Bangalore as a Support Specialist. Provide L1/L2 support using ServiceNow, enhance applications, and collaborate with developers. Benefits include competitive salary, flexible working, and extensive leave options.
Direct Hire
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 10, 2025
The Support Specialist will provide L1/L2 Support for Middle and Back-office applications 24/7 across different shifts, continuously improve and innovate the strategic applications supported, and work closely with developers to review changes to be rolled out in production environment.
Requirements
- IT service management
- UNIX / Knowledge and experience in Shell scripting
- Knowledge on SQL query, Sybase, PL/SQL
- Knowledge on Linux, Windows Infrastructure
- Experience in Control-M scheduling tool, ITRS, Confluence, Jira, Remedy and other tools
- Itil knowledge – incident, problem, change management / servicenow
Benefits
- Competitive salary
- Core bank funding for retirement savings
- Medical and life insurance
- Flexible and voluntary benefits
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days)
- Minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options
- Proactive wellbeing support
- Continuous learning culture
- Inclusive and values driven organisation
Requirements Summary
Bachelor’s degree in computer science or equivalent, IT service management, UNIX / Knowledge and experience in Shell scripting, Experience in Control-M scheduling tool, ITRS, Confluence, Jira, Remedy and other tools
